FAQ

  1. What payment methods do you accept?

    • We accept all major credit cards, PayPal, and other digital payment methods.

  2. How can I track my order?

    • Once your order is shipped, you will receive a tracking number via email that you can use to monitor its status.

  3. Do you ship internationally?

    • Yes, we ship worldwide. Shipping costs will vary based on the destination and will be calculated at checkout.

  4. What is your return policy?

    • We offer a 30-day return policy on all items. Products must be returned in their original condition and packaging.

  5. How do I return an item?

    • Please contact our customer service team to initiate a return. We will guide you through the steps and provide a return shipping label.

  6. Are there any items that cannot be returned?

    • Certain items such as personalized products, final sale items, and perishable goods are not eligible for return.

  7. What should I do if I receive a damaged or incorrect item?

    • Please contact us immediately if your order is not correct or arrives damaged. We will arrange for a replacement or refund as quickly as possible.

  8. How can I change or cancel my order?

    • You can change or cancel your order within 8 hours of placement by contacting our customer support. After this period, the order may already be in processing and shipping stages.

  9. Do you offer gift cards?

    • Yes, we offer digital gift cards that can be purchased and redeemed online. They make perfect gifts for any occasion!

  10. How can I contact customer service?

    • Our customer service team is available via email, and live chat. Please visit our contact page for more details and operating hours.